The following sales and delivery conditions apply to all deliveries from HORSEBO ApS.

The conditions apply in the event that no other written agreements have been entered into between you as the buyer and HORSEBO ApS.

Documentation and guidance

If there are product descriptions and user manuals for the item, these are included with the delivery from HORSEBO ApS.

If you want further information or advice from HORSEBO ApS, this is for guidance only. HORSEBO ApS guarantees that the goods meet the requirements for CE marking.

Delivery time and transport

Delivery of goods from HORSEBO ApS is considered to have taken place when the consumer has received the goods. The shipment of goods takes place in Denmark with PostNord. Delivery time, Denmark: 1-3 – Abroad: 3-5.

The risk for goods purchased by HORSEBO ApS passes to you as a consumer at the time of delivery.

Complaint

Any errors or defects in delivery from HORSEBO ApS must be invoked within a reasonable time after you have discovered the error.

It is your duty to state and on request show how the error or defect manifests itself. If you discover an error, you must quickly contact HORSEBO ApS.

As a rule, you can only complain about errors that appear no later than two years after you have received the item. For goods with a limited shelf life, your right of appeal is limited by the shelf life period that HORSEBO APS has offered you.

Price and payment

In this store you can order your goods online and pay with Dankort, VISA and Mastercard as well as via Mobilepay.

All prices in HORSEBO ApS – on the web address https://nathaliehorsecare.dk – are incl. VAT.

Cancellation

HORSEBO ApS provides a 14-day right of withdrawal, valid from the day you receive your goods.

You have a duty to return the item in substantially the same condition and quantity as it was received. You must bear the costs associated with returning the item.

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